A Chunk of Chile with a Dash of South America

Living and travelling in South America from our base in Chile since 1997. I have personally experienced the extremes here, living in a shed without a bathroom in a poor dangerous part of town to the other extreme of having an elegant dinner with the President at the palace. This blog is about things that I have done or that have caught my attention here as well as travel information that may be useful.

South America Information

Monday, June 30, 2008

Aerolineas Argentinas Story

Maybe the lightning striking the plane was a sign not to continue flying with them. Even the Gods don't seem to be happy with them. Such was the start of the trip of my sister from New Zealand to visit her nephews (not us, their parents) in Santiago, coming via Buenos Aires.

The weather was bad in Auckland, NZ with the wind howling and lightning flashing across the sky, but why was it that the Aerolineas plane was the one that got hit? What's it made of that makes it attract lightning? Recycled bicycle parts? Ok, so it does happen every now but the plane was then delayed a mere 38 HOURS!!! (Maybe they had to ship in some extra bicycles parts from China or something to get it going again). And this was only the beginning, the 14-hour flight afterwards to Buenos had no movies, no games, just grumpy airhostesses wanting to get back home. They hadn't changed the plane or anything, just repaired it. They don't seem to do movies on that one and don't expect to see the nice tv screens in the back of the seat in front of you (you know, with the choice of movies and music). Make sure you take a book on that flight.

Now having arrived to Buenos Aires and not getting on the next plane to Santiago as promised but instead having to wait an additional 7 hours isn't the best thing to be told after a long sleepless flight. But what can you do? Nothing. But the fun doesn't stop there. Imagine arriving to your destination after such a long traumatic experience to find that they have lost your luggage. There was only one suitcase, a brand new one at that, but they still managed to lose it. The thing is it didn't turn up until another 36 hours later, with the locks ripped off, along with a couple of the zips and personal items were missing out of it, oh and the newly acquired scratches and dents were an added bonus. The problem is when you call to complain they just say that we have to physically go to the airport to complain there, not the office in the city where they are????? Talk about passing the buck!!! The problem now is that she has to return back the same way she came. Not the most fun thing to look forward to after a holiday in Chile.

I personally have flown on Aerolineas Argentinas a number of times and it is not something I intend on doing again (if I can absolutely avoid it). If I had to choose between getting to Buenos Aires on Aerolineas Argentinas or getting there via a saddleless ride on a limping three-legged llama across the Andes mountains in the middle of winter, well, you can guess which one I'd take.
They are USELESS!!! And I'm not the only one with that opinion.

Feel free to add your own stories about Aerolineas Argentinas, here both good or bad.

Saludos

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1 Comments:

At Mon Jul 14, 08:37:00 PM, Blogger Woodward Chile said...

And to put the icing on the cake, we found out by chance on the day my sister was about to go back to New Zealand that they had moved the flight forward two and a half hours WITHOUT EVEN TELLING US!!!

We only knew because two of our students were on the same flight and we were told the same day by one of them.

When we called to confirm we found out it was true and when we asked why they didn't contact us, they just said that they didn't have any phone numbers. LIES, they had three contact numbers after they delayed the flight, lost her luggage and then had to complain about stuff being stolen out of it.

Imagine if we hadn't known, it would have been another missed flight and more lost luggage etc.

No wonder they have a hard time staying in operation on the verge of bankrupcy (for the umpteenth time).

Deep sigh and end of rant!!!

 

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